At OliveSend, security is not an afterthought — it is built into every layer of our platform. From the moment you sign up to the moment your money arrives, we use bank-grade technology and strict operational controls to keep you protected.
Every piece of data transmitted between your device and our servers is protected with 256-bit SSL encryption — the same standard used by major banks and financial institutions worldwide. Your personal and financial information is never sent in plain text.
Every OliveSend user goes through a rigorous identity verification process before they can send money. This protects you and prevents bad actors from misusing our platform. Verification is powered by industry-leading technology and reviewed by our compliance team.
Every transfer must be confirmed using your fingerprint or Face ID. Even if someone gains access to your phone, they cannot send money without your biometric approval. You are always in control.
Our systems monitor every transaction in real time, 24 hours a day, 7 days a week. Unusual activity triggers an automatic review. If we detect anything suspicious, we pause the transaction and contact you immediately before any money moves.
OliveSend is licensed and regulated under the laws of Liberia and complies with international AML and KYC standards. We work only with regulated banking partners and are subject to regular audits and oversight by financial authorities.
You can lock your account, change your PIN, or report suspicious activity directly from the app at any time. Our support team is available 24/7 to help you if you believe your account has been compromised.
Every time a transfer is initiated or completed on your account, you receive an instant notification. If you didn't authorise a transaction, you can flag it immediately from the notification.
If you discover a security vulnerability or believe your account has been compromised, please contact us immediately. We take all security reports seriously and respond within 24 hours.
Email: security@olivesend.com
Address: OliveSend Inc., 3rd Street, Sinkor, Monrovia, Liberia